It is important to understand that some types of therapy and coaching are not covered by insurance. In order for sessions to be covered, the treatment must include some form of psychiatric diagnosis and the insurance company also reserves the right to limit the number of sessions that it will cover. 

You can access your Blue Cross Behavioral Health Benefit by going to the MYBLUE website. Please have your Blue Cross Identification card handy.

You may also call the Behavioral Health Customer Service Line at 800-444-2426. This line is staffed 24 hours a day for any questions you have about your Blue Cross coverage and help with preparing for care. Have your insurance card handy when you call.